Introduction to the dock’d System
Welcome to the dock'd Training Manual. This guide provides step-by-step instructions for using the dock'd software system, a comprehensive software platform designed for managing NDIS client agreements, scheduling, and other administrative tasks associated with running an NDIS provider business.
System Overview
Purpose of dock'd:
Designed specifically for NDIS Service Providers, dock'd is a comprehensive system engineered to address the distinct challenges and operational demands of managing an NDIS provider business. Its primary objective is to simplify and optimise various processes, thereby significantly enhancing the efficiency and quality of service delivery.
At the heart of dock'd is a client-centred philosophy, prioritising the needs and experiences of the participants. The system adeptly facilitates improved care coordination, ensuring that services are delivered seamlessly and effectively. By fostering streamlined communication channels, dock'd enables better collaboration among care teams, clients, and their families, ensuring that everyone is consistently informed and engaged.
Moreover, dock'd is meticulously designed to ensure full compliance with NDIS standards. This compliance focus not only supports service providers in meeting regulatory requirements but also instils a framework for high-quality care. Through dock'd, NDIS Service Providers are equipped with a robust tool that not only simplifies administrative tasks but also enhances the overall experience and outcomes for clients under their care.